The purpose of this site
Esteeli Sdn. Bhd ('us', 'we' or 'our') operates www.alukingmy.com (the 'Site'). This site is to provide you with useful information about our products, stores, up-to-date events, etc. Meanwhile, you may also be able to purchase products and services through the Site.
While registering on our Site, placing order, or surfing our Site please ensure that you had given us accurate information. If you provide any information which is incomplete, inaccurate, not up-to-date, your transactions or orders may be delayed unnecessarily or even refused. We may or may not verify the submitted information again outside the Site and we do not bear the consequences due to inaccurate information provided.
The contents and downloadable materials displayed on this site, you may only copy or download for your personal, non-commercial used. Any portion of this Site shall not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without expressed written consent of Esteeli Sdn Bhd. You might contact us if you wish to do so.
All the web design and content (include but not limited to graphics, images, text and documents) is the property of Esteeli Sdn Bhd or our suppliers, sponsors, licensors or affiliates except specifically marked. The compilation of all content on this Site is the exclusive property of Esteeli Sdn Bhd.
Product and service availability
All products and services are subject to availability and may be withdrawn at any time without prior notice.
Description of goods and services
Most of the products (covers both goods and services) we offer online are of a descriptive nature and we publish as much detailed specifications of all the products as we can. All images, descriptive matter, specifications and advertising on this Site are for the sole purpose of giving an approximate description of the goods and services. Do clarify with us before placing order should you require further information.
Accuracy of product information
All product specifications, images and other information published on this Site have either been made accessible by suppliers, manufactures, publications, publicists, or been gathered from public-domain sources. We strive to make it as accurate and up to date as possible. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice, to supply less than the quantity you ordered of any product or service.
In addition, we will try to get those out of stock goods and services back in stock very soon. If we have not been able to deliver the goods and/ or services to you in 60 days, from the date of order or date of expected delivery, whichever later, we will notify you via email or WhatsApp messages or call. However, if for any reason we determine that an out of stock good and/ or service is no longer available; we will cancel the items from your order and notify you.
Price information on this site is subject to change without prior notice. The total price payable for the goods and services will be stipulated at the time when you place your order. If the supplier’s price increases, we are entitled to make adjustments to the price. If the price of goods and services is incorrect, we will email you and let you have the chance to cancel the order. All prices quoted on this Site do not include any import duties or other taxes, which your country may impose on the merchandise and shall therefore, be fully borne by you.
At present, we only accept bank transfer to Esteeli Sdn Bhd bank account. Once payment is made, please complete all particulars and upload to the relevant Order under My Account and reply to the confirmation email ([email protected]) with the scanned bank-in or bank-transfer slip. On the order that is the responsibility on you to provide us with accurate information. Any incorrect information will cause a delay in processing your order. Your order will only be processed once we verify the payment received in our bank account; therefore, do use instant transfer for faster processing.
We may cancel an order if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made free of interest. We will usually refund any money received from you using the same method originally used by you to pay for the Product.
Cancellation or Changes by Customer (Non-Faulty Product)
We do not accept cancellation of orders once it is confirmed. If you wish to change your order please contact us at 019-3351819 and email to [email protected] as soon as possible so that we can check the production status. Once the orders have been processed for production, we are unable to make any changes. Otherwise, we can assist to cancel the order and you can place the order again with the amount credited before.
Disclaimer ~ no warranty or no representations
This Site is provided by Esteeli Sdn Bhd on an “as is” and “as available” basis. We make no warranties or representations of any kind, expressed or implied, with respect to this site or its contents including without limitation the products, information or services offered or sold on or through this Site or any other site to which this Site links and the uninterrupted and error free use of this site.
To the full extent permissible by applicable law, Esteeli Sdn Bhd disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Esteeli Sdn Bhd disclaims any and all warranties, expressed or implied, for any merchandise offered on this Site. You acknowledge, by your use of this website, that your use of the Site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement.
Force Majeure refers to any circumstances beyond the reasonable control of us or you which shall include, without limitation, acts of God, perils of the sea or air, fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion, including acts of local government and parliamentary authority; shortage of supplies, components, materials, breakdown or shortage of equipment and labour disputes of whatever nature and for whatever cause arising.
If either we or you are affected by Force Majeure, it shall, as soon as practicable, notify the other party of the nature and extent of the circumstances in question. Notwithstanding any other provisions under this Terms of Service, Esteeli Sdn Bhd shall not be deemed to be in breach of the Terms of Service, or otherwise be liable to you, for any delay in performance or the nonperformance of any of its obligations under this Terms of Service, to the extent that the delay or nonperformance is due to any Force Majeure of which it has notified you, and the time for performance of that obligation shall be extended accordingly.
If the Force Majeure in question prevails for a continuous period in excess of three (3) months, either we or you shall be entitled to terminate this order by a notice in writing given to the other party. Notwithstanding any other provision of this clause, no occurrence of an event of Force Majeure shall relieve you and your obligation to pay us any amount due and payable.
Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, special, incidental, or consequential damages of any kind (including loss of profits, loss of business, loss of good will, loss of use, loss of data, cost of procuring substitute goods, services or information, litigation or the like), related to the Site regardless of the form of action whether in contract, tort or otherwise, even if we have been advised of the possibility of such damages.
In the event the foregoing limitation of liability is held to be unenforceable by law or for any reason, then our maximum liability for any of the foregoing types of damages shall be limited to the amount that we receive for the transaction that gave to the claim.
Amendment of the terms
We reserve the right to amend these Terms of Service without notice to you from time to time. If we decide to change these Terms of Service we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on the Site.
These Terms of Service are governed by and will be construed in accordance with the laws of the Malaysia. Any disputes arising under or in connection with these Terms and Conditions, or your access or use of the Site shall be subject to the exclusive jurisdiction of Malaysia and federal courts located in the Kuala Lumpur.
The failure of Esteeli Sdn Bhd or its affiliates to insist upon strict adherence to any clause of this Terms of Service shall not constitute a waiver of such term and shall not be considered a waiver or limit that party’s right thereafter to insist upon strict adherence to that term or any other term of this Terms of Service. You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this site must be filed within six (6) months after such claim or cause of action arose, or will be forever barred.
The “ Disclaimer ~ No Warranty or No Representations” and “Limitation of liability” provisions of this agreement are for the benefit of Esteeli Sdn Bhd and its affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
These Terms and Conditions may be changed in the future without any prior notice. Your continued use of the Site after such changes constitutes your acceptance of the new Terms and Conditions.
If you have any comments or questions about our Site please contact us at [email protected].